How to Trace Your Lost or Stolen AT&T phone

Accidents and mishaps are an integral part of life. People, more often than not, lose their precious belongings. Some of these things are irreplaceable. Many people get robbed every day across the United States. In any such event, people also lose their phones and gadgets.


Once you lose the cell phone, it becomes really hard to restart the journey with a new device. However, AT&T provides its customers with the right solutions and guidance to deal with this blow. So, if you have recently lost your phone or got it stolen, you don’t have to suspend your AT&T service just yet. We are here to educate you on how you can find a lost or stolen AT&T phone or tablet.


person holding phone showing empty tunnel


Use GPS to Locate Your Phone

Just like any phone, AT&T phones are also studded with a built-in Global Positioning System (GPS). In the event of losing your phone or tablet, GPS is your first go-to tool to kick off its retrieval. Moreover, you can also use AT&T or third-party locator apps or even different add-ons to find out the location of your lost phone. However, for these third-party apps or add-ons to function, you should have activated them before you actually lost your phone.


Log into the Connected Account

This is another useful way of finding your lost phone. You can simply log into the account you had connected with your lost AT&T phone or app. You may follow the steps there to locate your phone or make a call on the device.


woman holding phone


What If You Can’t Locate Your Lost AT&T Device?

Despite all the efforts, if you are unable to locate your lost device, you still can do plenty of things to make sure that your phone doesn’t get used by any other person. The first thing you can is that you can get your device locked by using an activated AT&T app. You can also use a third-party app or add-on to lock your lost phone. However, the apps or add-ons must be activated before the phone was lost or stolen.


Suspend AT&T Service

It is another thing that you should right after losing your phone or device. You need to suspend your service with AT&T and get your device blocked instantly. If you leave it late, chances are that the person who has your device now might use it and add up to your bill with AT&T.


Instantly Change Your Password

We all have passwords to our social media and mail accounts saved on our devices. In an event you lost your device or got it stolen, you should waste no time in changing your passwords. Always make sure to change passwords for your connected Apple® and Facebook® IDs as well as your email accounts. This would keep your personal information safe from falling into wrong hands.


Report Credit Cards

We all like to shop online, don’t we? Many people have their bank accounts linked to their smartphones. When you lose your phone or device, you are at the risk of losing your precious money. So, whenever such a situation arises, one of the first things you need to do is to call your bank and report any credit cards that were saved on your device.

If you used your phone to shop online, you should instantly change passwords for all such accounts. You should also get your password changed for your banking applications. This preemptive effort will not only save your hard-earned money but will also keep you away from the mental trauma of losing your precious information.



Losing your phone or device isn’t something that happens all the time. However, you should always be ready in advance. It is always better to know your options in such an event. We hope you found the above recommendations useful enough. If you have anything to add, you can contact us.